EXCLUDED SERVICES AND ADDITIONAL SERVICES 🙅🏽♂️
To ensure complete transparency in your experience, please note that the vacation package includes only the services detailed in your contract.
Special Experiences and Services: Any additional activities requested during your stay, such as spa services, access to signature restaurants (not included in the base plan), room upgrades, or special purchases, may incur an additional cost.
Premium Park Activities: Within the Grupo Xcaret parks, there are premium experiences and optional activities that are not included in the general admission. These activities have an additional cost, and details can be found in our park information section.
Additional Cost Management: Any additional services outside the established plan will be the client's responsibility and must be paid directly to the corresponding provider if requested.
